Frequently Asked Questions
Do I need to pay anything out of pocket?
Most patients pay $0 out of pocket. We typically bill on lien, meaning we hold off on collecting until insurance proceeds are available.
How soon should I see a doctor after a car accident?
You should seek medical care within 24-72 hours. Some injuries like whiplash may not show symptoms immediately but can worsen over time.
What types of injuries do you treat?
We specialize in car crash injuries including whiplash, neck and back pain, soft tissue injuries, headaches, shoulder injuries, and other collision-related conditions.
How long does treatment typically take?
Most patients see significant improvement within 4-12 weeks. We create personalized treatment plans adjusted based on your progress.
Do I need a lawyer?
While not required, having a personal injury lawyer can help protect your rights and ensure fair compensation. We can provide recommendations if needed.
How does the lien process work?
A medical lien means we provide treatment now and receive payment from your insurance proceeds later, allowing care without upfront costs.
For Law Firms
We begin with the courtroom in mind. We enable stronger, faster settlements by managing the full scope of patient care to be courtroom-ready.
Why Law Firms Choose Clarity Injury Care
- Injury Care Is All We Do — As primary treating doctors, we provide precise diagnoses, proper specialist referrals, and evidence-based care with quantified results that adjusters respect and accept.
- Protocols Built for PI — Our methodical exams, care plans, case management, and reports are all built to thrive under med-legal scrutiny.
- Co-Founded By a Lawyer — You'll have a direct line to our Chief Legal Officer, who specializes in med-legal and bridges the gap between the patient's medical care and case needs.
Open Letter to Law Firms
Clarity Injury Care is a multidisciplinary team of chiropractic, physiotherapy, massage, and legal professionals with decades of experience. We are innovative doctors who practice high-quality injury care integrated with physiotherapy to produce long-lasting improvement. We work closely with other specialists such as neurologists, orthopedists, radiologists, and pain management. Our network, along with extensive in-house testing, gives us the ability to supply you with objective, complete, conclusive reports delivered to your office on time.
As primary treating physicians, we work with you to ensure proper documentation and treatment, and if needed we are prepared to support our diagnosis and treatment in deposition, arbitration, or as expert witnesses in court.
Leadership
Dr. Bill Gallagher, DC — Co-Founder, Clinical Director
Hired on over 600 cases by plaintiff personal injury attorneys. Current contributor to the AMA Guides to the Evaluation of Permanent Impairment (5th and 6th Eds.). Founder of the American Academy of Motor Vehicle Injuries. Nationally recognized instructor in evidence-based injury care.
Travis Bell, JD — Co-Founder, Chief Legal Officer
In-depth knowledge of insurance claim procedures and settlement negotiation. JD from University of Colorado Law School. BS with honors from USC. Admitted to the California and Colorado state bars.
Dr. Amelia Mazgaloff, DC — Lead Chiropractor
Over 20 years' experience in injury biomechanical analysis and treatment. Owner of a top San Francisco chiropractic practice for nearly 25 years. Clear, concise medical reports and compelling expert testimony instrumental in successful settlements and verdicts.
Law Firm FAQ
What types of patients and cases do you handle?
We specialize in motor vehicle collision injuries involving whiplash, connective tissue damage, disc herniations, radiculopathy, and traumatic brain injuries. Our protocols are designed specifically for personal injury cases requiring thorough documentation.
How quickly can you see a new patient referral?
We typically schedule referred patients within 24-48 hours. For urgent cases, same-day appointments may be available.
What does your documentation include?
Detailed initial examination findings, diagnostic imaging interpretations, custom care plans, treatment progress notes, objective progress measurements, and narrative reports — all formatted for PI proceedings.
Do you work on a lien basis?
Yes. We routinely work on medical liens and coordinate directly with your office on lien documentation, billing, and payment from settlement proceeds.
Are your doctors available for deposition or trial testimony?
Absolutely. Our team, which includes an in-house attorney, is experienced in deposition and trial testimony.
How do you communicate case updates?
We provide regular status updates and are responsive to attorney inquiries. Your dedicated point of contact ensures timely communication.
